Locations, hours & team

Locations, time zone, location hours, Team hours, Closures, Team

By Grant Kantsios

• 3 articles

How do I set up my location, address and time zone?

How do I set up my location, address and time zone? Go to Settings › Locations, click your location, and check its name, address, phone and Timezone, then click Save. To add another location, click New location. Edit your location 1. Click Settings in the top bar, then Locations (under Studio). 2. Click your location, or its Edit button. A panel opens on the right. 3. Under Location type, choose: - Physical: a place clients come to. Fill in the street address, city, state and ZIP. - Virtual: online or mobile, with no street address. 4. Check the Name, Timezone and Phone (optional). 5. Click Save. You'll see "Saved." Add a location 1. Click New location. 2. Fill in the same fields. The time zone starts as your first location's. 3. Click Add. The new location shows on the Calendar right away. Then assign team members to it in Settings › Team. Why the time zone matters Your Calendar, working hours, booking page times, reminders and quiet hours all use the location's time zone. Changing it doesn't move appointments that are already booked; they keep their exact time. Where your address and phone show up Your location name, phone and address appear in the footer of emails to clients, and your phone is used in the canceled message ("Call us at … to rebook"). Add a phone so clients can reach you. Deactivate a location 1. Open the location and click Deactivate under Status. 2. Confirm with Deactivate. It comes off the Calendar's location picker and can't take online bookings. Nothing is deleted. Happli won't let you deactivate a location that still has current or upcoming appointments, so move or cancel those first. Click Reactivate to bring it back. Tips - Opening hours for the location are in the same panel under Location hours. See How do I set my opening hours and each person's working hours? - The online booking switch for each location is on Settings › Booking page. Related articles - How do I set my opening hours and each person's working hours? - How do I turn on online booking and find my booking page link? - How do I add a team member and choose which services they do? Still stuck? Chat with us using the chat bubble in the corner.

Last updated on Oct 20, 2026

How do I set my opening hours and each person's working hours?

How do I set my opening hours and each person's working hours? Clients book based on each team member's hours, so start with Settings › Team hours. Your location's opening hours, in Settings › Locations, are what clients see on your booking page. Set a team member's hours 1. Click Settings in the top bar, then Team hours (under Studio). 2. If you have more than one location, choose the Location. 3. Under Provider, choose a team member. 4. Tick each day they work and set the start and end times. Untick a day to show it as Closed. Tick Ends at midnight for a late shift. 5. Under Apply from, keep today's date, or pick a future date if the new hours start later. 6. Click Save hours. Existing appointments aren't moved or canceled, even if they fall outside the new hours. Don't see someone? They need to be assigned to that location in Settings › Team. Set your location's opening hours 1. Go to Settings › Locations and click your location. 2. Scroll to Location hours. Turn each day on or off and set the times. You can add a second set of hours on a day, for example for a lunch break. 3. Click Save hours. These hours are shown to clients. By themselves they don't limit booking. If you want online booking to stay inside them, even when a team member is scheduled later, turn on Only allow online booking during location hours and click Save hours again. Time off for one person 1. On the Calendar, in Day view, click the team member's name at the top of their column. 2. Click Block time. 3. Choose the date, start and end time, and add a reason if you like. 4. Click Save. Tick Whole studio to block the time for everyone. Closed for a holiday Use Settings › Closures for whole days the studio is closed. Online booking shows no times on those days. Existing appointments are not canceled, so move them yourself. Tips - Changing someone's regular schedule from a future date? Save it with that date under Apply from. Their current hours stay until then. - Hours use your location's time zone. See How do I set up my location, address and time zone? Related articles - How do I add a team member and choose which services they do? - How do I set up my location, address and time zone? - How do I book, move or cancel an appointment? Still stuck? Chat with us using the chat bubble in the corner.

Last updated on Oct 20, 2026

How do I add a team member and choose which services they do?

How do I add a team member and choose which services they do? Go to Settings › Team, click New team member, add their name and location, and click Add. Then open them again to tick the services they do. Add a team member 1. Click Settings in the top bar, then Team (under People). 2. Click New team member. 3. Enter their Name. Email (optional) and Phone (optional) are for your records. 4. Under Locations, choose where they work. 5. Click Add. They appear on the Calendar for those locations right away. Choose their services A new team member starts with no services, so they won't show on your booking page until you pick some. 1. Click their name in the list (or Edit). 2. Under Services, tick everything they can be booked for. Under Add-ons, tick the extras they do. 3. Click Save services. Removing a service only affects new bookings. Existing appointments keep what was booked. If you're the only team member, you can do every service automatically and there's nothing to tick. Then set their hours Clients can only book them inside their working hours. Set those in Settings › Team hours. See How do I set my opening hours and each person's working hours? Change details or locations Open them, edit the fields, and click Save details. For locations, change the choices and click Save locations. You can't remove a location while they have upcoming appointments there, so move or cancel those first. When someone leaves 1. Open them and click Deactivate under Status. 2. Confirm with Deactivate. They come off the Calendar and nothing is deleted. Happli won't let you deactivate someone with current or upcoming appointments. Move or cancel those first. Click Reactivate to bring them back. Good to know - Team members don't have their own login yet. Only the owner signs in. - Calendar colors for team members are picked for you. Related articles - How do I set my opening hours and each person's working hours? - How do I add or change a service? - How do I set up my location, address and time zone? Still stuck? Chat with us using the chat bubble in the corner.

Last updated on Oct 20, 2026